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Cookie Policy

Last Updated: January 15, 2025

At Brain IntelHub, we believe in being straight with you about how we use tracking technologies on our site. This policy explains what we collect, why we collect it, and what control you have over it. We use cookies and similar tools to make your experience better and to understand how people interact with our blockchain development services.

What Are Cookies Anyway?

Think of cookies as tiny notes that websites leave on your computer. When you visit brain-intelhub.com, your browser stores these small text files. They help us remember things about your visit – like whether you've been here before or what pages you looked at.

Some cookies disappear when you close your browser (we call these session cookies). Others stick around for a while so we can recognize you next time (persistent cookies). We use both types depending on what we need them to do.

How We Track Your Visit

We don't just use cookies. There are a few different ways we gather information about how people use our site:

  • Browser Cookies: The standard method most websites use. These live in your browser and contain simple data about your preferences and activity.
  • Pixel Tags: Invisible images embedded in our pages that tell us when you've loaded a specific page or opened an email from us.
  • Local Storage: A newer technology that lets us store data directly in your browser. It's more efficient than cookies for certain tasks.
  • Session Replay Tools: Software that records how you navigate through our site – where you click, how far you scroll, that sort of thing.
  • Analytics Scripts: Code that runs in the background to measure page load times, track user paths, and monitor site performance.

The Types of Tracking We Use

Essential Cookies

These are non-negotiable. They make the website function properly. Without them, you couldn't navigate between pages or use basic features. For example, they remember that you've logged in or keep items in your contact form as you fill it out.

Functional Cookies

These enhance your experience by remembering your choices. If you've set a preference for viewing technical documentation in a specific format, functional cookies store that decision. They're not critical for the site to work, but they make returning visits smoother.

Analytics Cookies

We use these to understand how visitors interact with our site. Which pages get the most attention? Where do people drop off? How long do they spend reading about our blockchain solutions? This data helps us improve the site and focus on what matters to you.

Marketing Cookies

These track your activity across different websites to build a profile of your interests. They help us show relevant content and measure the effectiveness of our outreach efforts. You might see references to our services on other platforms if you've visited our site recently.

Specific Cookies on Our Site

Cookie Name Purpose Duration
bih_session Maintains your session state as you browse Session only
bih_preferences Stores your site preferences and settings 12 months
analytics_id Tracks visitor behavior for site improvements 24 months
contact_form_data Temporarily saves form information 24 hours
marketing_tracker Monitors campaign effectiveness 6 months

Why This Matters for Your Experience

Here's what we actually do with the information we collect. When you visit our services page, cookies help us understand which blockchain solutions interest you most. If you come back next week, we can show you related content instead of starting from scratch.

Analytics tell us that most visitors spend time reading about smart contract development, so we've expanded that section. We noticed people struggled with our contact form on mobile devices, so we redesigned it based on session replay data.

The marketing cookies help us reach people who might benefit from our blockchain expertise. If you've browsed our development services, you might see educational content about blockchain implementation when you're on other professional sites.

Your Data Retention

We don't keep this information forever. Session cookies vanish when you close your browser. Analytics data gets aggregated and anonymized after six months. Marketing profiles expire after a year of inactivity. If you request deletion of your data, we remove everything within 30 days except what we're legally required to maintain for business records.

Taking Control of Cookies

You're in charge here. Every modern browser lets you manage cookies, though the process varies slightly. Here's how to adjust settings in the most common browsers:

Chrome

Go to Settings, then Privacy and Security, then Cookies and other site data. You can block all cookies, block third-party cookies only, or clear cookies when you close Chrome.

Firefox

Open Options, select Privacy & Security from the left menu. Under Enhanced Tracking Protection, you can choose Standard, Strict, or Custom protection levels.

Safari

Click Safari in the menu bar, then Preferences, then Privacy. You can block all cookies or just third-party cookies, and manage website data from here.

Edge

Select Settings, then Cookies and site permissions, then Cookies and site data. Choose to block third-party cookies or all cookies based on your preference.

Keep in mind that blocking all cookies might break some features on our site. The contact form needs session cookies to work properly. The documentation section uses functional cookies to remember your viewing preferences. But you can definitely block marketing and analytics cookies without affecting core functionality.

Third-Party Services

We work with other companies that place their own cookies on your device when you visit our site. Our analytics provider tracks visitor patterns. Our email service monitors whether you open messages we send. These partners have their own privacy policies that govern how they use your information.

We choose vendors carefully and only work with services that respect user privacy. But once data leaves our site and enters their systems, their policies apply. We require all partners to maintain strong data protection standards, but you should review their policies directly if you want complete details.

Updates to This Policy

Technology changes. Regulations evolve. We might add new tools or remove old ones as our needs shift. When we make significant changes to how we use cookies, we'll update this page and change the date at the top.

For major changes that affect how we handle your data, we'll put a notice on the homepage for at least 30 days. We won't reduce your rights under this policy without giving you clear notice and a chance to object.

Questions About Our Cookie Use?

If something here isn't clear, or if you want to exercise your rights regarding cookies and tracking, reach out to us:

support@brain-intelhub.com

+886 2 2975 3598

No. 130, Section 1, Xibin Rd, North District, Hsinchu City, Taiwan 300

Brain IntelHub

Brain IntelHub

Blockchain Application Development

No. 130號, Section 1, Xibin Rd
North District, Hsinchu City
Taiwan 300

Get In Touch

Phone:
+886 2 2975 3598

Email:
support@brain-intelhub.com

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